Shipping Policy
Holiday Notice:
We will be closed in observance of the following holidays dates in 2023:
- Monday, January 16, 2023 - Martin Luther King, Jr. Day
- Monday, February 20, 2023 - President's Day
- Monday, May 29, 2023 - Memorial Day
- Monday, June 19, 2023 - Juneteenth National Independence's Day
- Tuesday, July 4, 2023 - Independence Day
- Monday, September 4, 2023 - Labor Day
- Monday, October 9, 2023 - Indigenous People’s Day (Columbus Day)
- Friday, November 10, 2023 (*observed day) - Veteran's Day
- Thursday & Friday, November 23-24, 2023 - Thanksgiving Holiday
- Monday, December 25, 2023 through Tuesday, January 2, 2024 - Holiday Closure the for Christmas and New Years week.
*During the noted closure dates, any online orders received AFTER 10am (PST) the day before will be shipped out starting the next open business day.*
COVID NOTICE:
Face & Body Professionals’ Shipping and Tax Policies
SHIPPING (ORDERS ARE SHIPPED MONDAY-FRIDAY, EXCEPT WEEKENDS, HOLIDAYS OR NOTED CLOSURES)
- Face & Body Professionals has the right to accept or cancel any order.
- Once your order has shipped we cannot change or cancel the order.
- We will not process any transactions that have been flagged by security. If you order was flagged by security your order will be cancelled/voided.
- We will not process duplicate orders. If you submit a duplicate order, we will cancel/void the 2nd order.
- IMPORTANT BILLING INFORMATION: The billing address you enter during checkout MUST match the credit card holder’s billing name, address and country that the your card issuing bank has on file. If this does not match, your transaction may be declined by the card issuing bank due to AVS mismatch.
- High dollar orders will only be shipped to the credit card holder's billing name and address associated with the issued credit card and will require an authorized signature upon delivery.
- Some orders may require a signature upon delivery; ie: shipped to an apt, units, suites, etc. Some additional shipping restrictions may apply.
Domestic Standard Shipping:
Domestic orders are shipped by United States Postal Service (U.S.P.S.) Priority Mail or UPS Ground. Domestic orders placed before 10:00 am (Pacific time) may be shipped the same day Monday-Friday, excludes weekends, holidays or noted closures. Orders placed after 10:00 am (Pacific time) may be processed and shipped the following business day. Allow on average 2-7 business days to receive your order. You will receive your tracking number in an email after your order has been shipped. Please be advised that unforeseen delivery delays can occur.
U.S. SALES TAX
We are required to charge sales tax and local tax on orders shipped to certain states. The sales tax is calculated based on the state and local tax to which the order is shipped. The tax is generally calculated on the total transaction, which can include shipping and handling fees. The sales tax amount is applied to your order during the checkout process.
Face & Body Professionals, INC collects sales tax and for items shipped to the following states: California, New York and New Jersey. Tax is calculated in the cart at checkout.
International Orders Policy
*As of November 18, 2023, we no longer offer shipping outside of the United States.